If you are outside of your warranty period and a repair is required, we offer a full collection, inspection & repair service at a nominal cost. Collection and inspection can be arranged and the cost of repair can be advised upon review.
Relocate Your Router, the nearer your CleverSpa® is to your router, the better your wireless signal will be.
Is there anything that could be interfering with the signal?
Wi-Fi signals can be affected by various sources such as other wireless routers, cordless phones, microwaves etc. Try to keep electrical appliances away from your router.
Have you changed the Wireless Channel?
Most wireless routers will automatically detect the best channel to broadcast on, but you can search for less congested channels which provide a clearer signal. Follow directions on your router or contact your service provider for assistance with this.
Have you updated your Routers Firmware?
Manufacturers sometimes release Firmware updates that can improve your routers performance. Consult your router’s manual to find out exactly what to do.
Do you have/can you get a WiFi Range Extender or Repeater?
A Wi-Fi range extender or home wireless mesh system can help boost your Wi-Fi signal. A Wi-Fi extender is perfect in a home where Wi-Fi signal is weak.
Have you contacted your provider?
Check with your internet provider to rule out any problems on their side.
Has this resolved your issue?
Please use our form to raise a ticket.