Does the CleverSpa® heater stop at a certain temperature?

If you are looking to find out more information about your CleverSpa® heater, please read the information below:

Will my heater CleverSpa® stop heating at a certain temperature?

Yes, your CleverSpa® heater will stop once it has reached the set temperature. It will remain off until the water temperature drops by 2°C, at which point the heater will automatically restart to ensure the set temperature is maintained.

What is the highest temperature my CleverSpa® should reach?

The water in a CleverSpa® should never exceed 42°C on a Red LED Control Panel or 40°C on a Blue LED Control Panel. Typical operating temperatures are between 34-38OC (93-100°F), which are considered safe for a healthy adult.



In the unlikely event that your CleverSpa® control panel or CleverLink® App is showing a higher reading than programmed, please note that the temperature reading is taken from a small amount of water (a maximum of 300ml) surrounding the heating element. Therefore the display reading may not necessarily reflect the actual water temperature.

Have you locked in the temperature on your control panel?

If your control panel is not heating, please make sure you've locked in the set temperature. To do this correctly, please follow the below instructions:

• Press Temp and Key in your desired temperature
• Press Temp and Press Heat
• Place on your top cover 

Once completed, leave the CleverSpa® running for a couple of hours, the water temperature should start to rise.

Are you still having problems with your CleverSpa® heater?

If following our troubleshooting instructions has not resolved the problem, you may want to visit My CleverSpa® is overheating/has a high temperature or My CleverSpa® is not heating, depending on the problem you are experiencing.  

If either troubleshooting guide helps you resolve the issue and you have a valid warranty, we can bring your CleverSpa® in for repair. If you haven’t already, you can register your warranty by visiting: CleverCompany.com/support/warranty.

If your warranty is valid, please provide images/a video of the following:

• Power source - plug & socket
• Proximity photos in relation to the position of the spa to the house
• Hot Tub setup
• Condition of the hot tub
• Receipt/proof of purchase

If you have the box your CleverSpa® was purchased in, we will be able to arrange a collection for you. If you don't have one, you will need to request a new box from us or purchase your own. Please read "I need to pack my CleverSpa® away, what size box do I need?" for the correct box dimensions. 

If you want to request a repair of your CleverSpa® or ask for a box to be sent to you, please complete our Submit a request webform.