If your liner is deflating or not inflating and you need help locating and repairing a puncture, please follow the below steps to try and remedy the problem. You may also find our step by step guide helpful - Repairing a puncture - step by step guide.
If you find a hole in your liner (that is the size of a 10p piece) that is located underneath your CleverSpa®, please understand that this is not a puncture or a tear. This hole is intentionally in the base of the liner to allow trapped air to escape and prevent air bubbles from appearing.
To help locate punctures we recommend mixing washing up liquid in a spray bottle or bowl. Once you've mixed them, wet the surface of your CleverSpa® liner. The escaping air should cause visible bubbles making it clear where the puncture is located.
Repairing a puncture to your liner
A puncture can be fixed, by using the puncture repair patches supplied with your CleverSpa®. If you don’t have any repair patches, you can buy replacements by clicking here.
CleverSpa® Repair Patches
CleverSpa® Clear Repair Patches
If the puncture cannot be fixed, you may need to purchase a replacement liner. Please note that punctures are not covered by the warranty.
We recommend that you attempt a puncture repair when your CleverSpa® is empty and inflated. If the puncture is quite large, you should keep the pump on while you complete the repair to avoid it deflating before you can apply the repair patch.
Ensure the surface you are repairing is clean and dry before applying the repair patch. We recommended using Loctite® Super Glue (not supplied with repair patches). Trim the repair patch to the required size, ensuring it is large enough to completely cover the puncture. Apply the glue directly to the rough side of the repair patch and carefully stick it in place. Leave the patch and glue to set for at least 10 minutes before filling your CleverSpa® with water.
Are you unable to locate/repair the puncture to your liner?
As previously mentioned, punctures aren’t covered under warranty. If you’re unable to locate or repair the puncture to your liner, we may be able to sell you a replacement liner (subject to availability). Please contact us if you are interested in purchasing a new liner.
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