Usual opening hours:
Monday to Thursday - 9 am to 5 pm.
Friday - 9 am to 4 pm
Weekends - Closed
Bank holidays - Closed
You may find the answers to some commonly asked questions, such as maintenance information, troubleshooting and how-to guides, within our Help Centre.
However, if you are unable to resolve your issue by using our help centre and you need to contact us, we are here for you and happy to help.
Have you registered your warranty?
If you haven't already registered your CleverSpa® warranty, you can do this by clicking here.
We recommend that you read the information provided on the warranty page, to ensure you are fully aware of the terms and conditions of the warranty.
When you've registered your warranty, you will be sent an email that contains your warranty ID. Please take note of this, as you will be asked to provide this when contacting us.
Our service agents are happy to help with any queries you may have. Please follow the below instructions if you would like to:
Submit a request (Our preferred method)
We recommend using our "Submit a request" web form to contact us, as it will suggest relevant articles based on the information you provide. This will also allow us to closely track the progress of your journey with us. You can do this by clicking here or the Clever® button below.
Give us a call
If you'd like to speak to one of our agents over the phone, please call us on +44 151 318 6163 or by clicking the Call us button below.
You can also start a webchat with one of our agents by going to CleverCompany.com and clicking on the Help button. The button will pop up in the bottom right-hand corner of the page when one of our agents are available.
If you're a Facebook user, you can send us a direct message by visiting our CleverSpaUK Facebook page, or by clicking the Send Message button below.
Pop a letter in the post
If you would like to send us a letter in the post, please address it to Clever Company and send it to: