Please read the below information to ensure you know how to use your Cleverspa® safely.
Plugging in your CleverSpa®
The CleverSpa® RCD plug and any outside electrical sockets should always be protected and sealed from the elements, including rain, snow, sleet, etc. Any water ingress in the RCD plug or the socket that it is plugged into could lead to the failure of the RCD plug and or the socket it is plugged into.
Please note that we DO NOT recommend using an extension cable, as this can be a fire risk. Please turn off your CleverSpa® and have an external mains socket that is weatherproofed, professionally fitted to avoid future problems.
Does my CleverSpa® have a cut-off switch?
Yes, Your CleverSpa® is fitted with an RCD plug which features a cutoff switch.
Is your CleverSpa® plug/socket damaged or tripping?
If so, the plug socket is not fully covered/waterproof, causing water ingress. We always advise using a fully covered outdoor socket, which has been installed by a qualified electrician. As stated above, we do not recommend using extension cables when powering your Cleverspa®.
Who can use a CleverSpa®
A responsible adult should always be present during the set-up and use of your CleverSpa®.
A lower temperature should be set for children using your CleverSpa®. Children under 8 years old should be supervised at all times. Children aged 8 years and over may use the CleverSpa® at the discretion of a responsible adult.
We do not recommend using your CleverSpa® during pregnancy.
Can pets get in my CleverSpa®?
No, they can’t. Dogs, cats and any other household pets should be kept away from your hot tub to prevent drowning, maintain your water cleanliness and prevent damage to the walls and floor of your CleverSpa®.
How to reduce the risk of hot tub rash
Hot tub rash, or folliculitis, is a skin infection that can affect people of all ages. Symptoms include:
- Itchy spots on the skin become a bumpy red rash.
- The rash is worse in areas that were previously covered by a swimsuit.
- Pus-filled blisters around hair follicles.
Ensure your Chlorine and pH levels are checked at least twice per day using Test Strips. Hot tubs with good disinfectant and pH control are less likely to spread germs. The Centers for Disease Control Prevention (CDC) recommends the following levels for hot tubs:
- Free chlorine (3–10 ppm) or bromine (4–8 ppm).
- A pH level of 7.2–7.8.
Daily Checkpoints for Water Maintenance:
- Are your chlorine and pH levels checked at least twice per day?
- Are your chlorine and pH levels checked more often when the hot tub is being used by a lot of people?
- Are you regularly removing any visible slime or biofilm on the surface of the water or the inner walls of your hot tub?
- Are you regularly cleaning and replacing your filter?
**Clear looking water and being able to smell chlorine IS NOT indicative of safe water**
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