If you're looking to purchase a CleverSpa® product through clevercompany.com or looking to locate product specifications, please follow the below instructions.
Finding products and placing an order
Purchasing products through clevercompany.com couldn't be easier. Simply go to our website and search for the product(s) you are looking to purchase, using the search bar at the top of each page.
Alternatively, you can click/hover over the options just below the search bar, which will split the products up into categories for you to browse over.
Our website won’t allow you to purchase something that isn’t in stock, but if you would like to enquire about when it may be back in stock, please contact us and we will investigate further for you.
Adding items to cart
Once you have found the product(s) you are looking for, click "ADD TO CART". A grey bar will appear at the top of the page saying that the product has been added to your cart. If you would like to add more products to your cart, please continue to browse our website and follow the previous steps again, until you have added all of the products you would like to purchase to your cart.
Viewing items in cart
When you have selected the products you would like to purchase, you can view your cart by either clicking "VIEW CART" on the right-hand side of the grey bar that appears when you add a product to your cart or by hovering over the shopping bag icon at the top of each screen on our website.
After clicking "VIEW CART" you will be able to see the products you have added to your cart, as well as the price, quantity and subtotal.
At this stage, you have the opportunity to apply a coupon. Once a valid coupon has been added, you will be able to see a new subtotal showing that the coupon has worked.
When you are happy with your cart and ready to pay for the products, please click "PROCEED TO CHECKOUT" and you will be taken to our checkout page.
When you have arrived at our checkout page, you will need to enter your email address, full name, postal address and telephone number. You will also be able to see your order details on the right-hand side.
At the bottom of the page, you will need to enter your payment details and have the option to complete the payment using Klarna (30 days or 3 interest-free instalments). Once you have entered your payment details, please press "PLACE ORDER".
Once you have placed your order, you will receive a confirmation email, which will provide you with the details of your order and your order reference number. We recommend keeping this, in case you need it for future use.
Please make sure to check your junk folder, if you don't receive a confirmation email into your inbox.
This issue can also arise if an incorrect email address is provided when placing an order. If you need us to resend your confirmation email to the correct email address, please contact us so we can investigate further.
You can find our product specifications at the bottom of each product page. Please ensure that you have ordered the correct size and shape, as we offer several variations of some of our products. Once an order has been placed and paid for, you are not able to amend it.