Troubleshoot - Help Fix your Hot tub

Liner Issue

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• I have mould growing on my CleverSpa®
• My CleverSpa® is deflating or I have a puncture
• Repairing a puncture - step-by-step guide
• How do I locate and repair a puncture? - General advice
• There is water leaking from the liner of my CleverSpa®
• I have a bubble in the base of my liner

See all 9 articles

LED Lights

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• My CleverSpa® LED Lights have stopped working
• My Halo LED Light is not working correctly
• How do I set up and turn on my CleverSpa® LED lights?

Pump / Heater Issue

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• My CleverSpa® is not heating or reaching the set temperature
• My CleverSpa® is overheating/has a high temperature
• How do I set the temperature of my CleverSpa® and how long does it take to heat?
• Does the CleverSpa® heater stop at a certain temperature?
• There is water leaking from the pump of my CleverSpa®
• There is a loud rattling noise from my CleverSpa®

Error Codes Explained

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• I have an HL error code
• Why is there an error code showing on my CleverSpa® control panel?
• I have an SL error code

Electrical Issues

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• My CleverSpa® is tripping or has no power
• There is a burning smell coming from my CleverSpa®
• My plug or socket has melted and is no longer working

Air jets & Bubbles

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• The Air jets/Inflate function on my CleverSpa® has stopped working

Drainage Pipe

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• My drainage pipe has separated from my CleverSpa®, how do I repair it?

CleverLink® & Control Panel

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• My CleverLink app won't reconnect to my Wi-Fi Control Panel
• I need help with my CleverLink®
• How to fix WiFi connection issues
• My control panel isn't working or illuminating